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PR: What’s Content Marketing Got to Do with It?

By Elena · Comments (7)
Monday, November 26th, 2012
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PR sure is a-changing. It is no longer a matter of churning out press releases and bagging interviews, compiling clippings and counting column-inches. Now we have to “integrate” with social media. And what’s this content marketing everyone seems to be talking about? And should PR practitioners bother with it?

It turns out, the answer is Yes!

But First, Definitions

Much earlier, on this blog, I posted this definition of PR:

“PR builds awareness and credibility for your company, product or service – which is critical for entrepreneurs and small businesses.”

The Content Marketing Institute, which I assume to be an authority in content marketing, defines it as:

“Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action.”

It’s obvious that PR and content marketing both contribute to the business bottom line. However, there are distinctions.

PR is higher up in the sales funnel, creating awareness and credibility. On the other hand, content marketing takes care of the lower portions of the sales funnel, attracting leads, converting them into customers, and keeping them happy.

Despite this distinction, though, both PR and content marketing make use of content to propel them.

Content in PR and Marketing

If PR and marketing are engines, content is the fuel. You can’t do PR without stories or seeds of stories, after all. You have to keep coming up with new content and new story ideas to keep the PR engine running.

Others liken content to currency. Content is the currency with which you acquire people’s attention, interest, patronage and loyalty.

Content for PR and content for marketing are not and should not be exclusive. In fact, they dovetail each other beautifully. They are not distinct and in fact should be consistent for maximum impact.

For example, marketing content can be the seeds for PR content. PR can repurpose marketing content into press releases, video news releases, and media pitches. Plus, don’t look now, but lots of content in social networks like YouTube and Twitter end up in news rooms. Effective content marketing helps you get found by journalists.

At the same time, good PR facilitates content marketing. If you’ve been doing your PR right, it’ll be much easier for you to get influencers to publish and share your marketing content. Your PR would have helped them to be aware of you and know you’re a company or person worth being associated with. Moreover, media coverage can be the germ for marketing content.

Here’s an infographic that summarizes the different types of content for marketing that businesses can produce (it’s exhaustive as of this writing but new types will inevitably come up):

Content Marketing Matrix
Click here for the full-sized image.
Enjoyed this infographic? Read more marketing tips from Vocus.

PR & Marketing: Together Forever?

Now we see how content for PR and marketing support, build on, and feed off of each other. If PR and marketing are still operating within silos, this is hurting your company. Integration is key.

How is your company’s PR working with and harnessing content marketing? Share your experiences in the comments below. Or connect with me on Twitter or Facebook. I’d love to hear your thoughts!

Comments (7)
Categories : Social Media, What Is PR and How Do You Get It
Tags : content marketing matrix, content marketing PR, PR and content marketing, Vocus

10 Time-Tested PR Skills That Will Never Go Out of Style

By Elena · Comments (18)
Wednesday, October 31st, 2012
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Time-Tested PR SkillsHere at PR in Your Pajamas, we often talk about PR trends and the new demands they place on PR professionals. These fast and frequent changes keep us on our toes, requiring us to develop new skills on the fly.

But in this post, I’d like to go back to basics. Let’s remember the time-tested, essential PR skills we need. These skills are so important, so foundational, that I dare say they have and will continue to withstand the test of time. They transcend technology and fads.

Good Old-Fashioned PR Skills

Read More→

Comments (18)
Categories : What Is PR and How Do You Get It
Tags : essential PR skills, PR attention to detail, PR interpersonal skills, PR management skills, PR media awareness, PR media skills, PR negotiation skills, PR statistics and measurement, PR strategic thinking, PR writing, time tested PR skills

How to Set Up a Media Center at Your Live Event

By Liz · Comments (6)
Wednesday, October 17th, 2012
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Set up Media Center at Live EventOver the years, we’ve set up many media centers at live events – either we were doing the event PR, or our clients were attending the event as exhibitors or speakers. A media or press center is simply a dedidated space for journalists who will be covering your event. They may or may not use it, but it needs to be available anyway, just in case.

For large events, your media center would be in a separate room. However, for smaller events it could be a corner of the event venue, or even just a table.

It’s where journalists go to register, get information about the event, and – depending on the nature of your event – get accredited to actually cover your programme.

The following tips will help you set up a useful and effective press center:

1. Location, location, location!

Where you put your media center is important. It should be in a prominent place, not too far away from where the action is. Put up signs so journalists know where to go. While it’s nice to have a receptionist or staff member to steer people to the right places and provide the direction to the appropriate resources, at the same time, it should be easy enough to run the center without cramping the rest of your event activities.

Let the press know that the press center is available. Mention it in your press releases, and verbally when you make follow-up calls.

2. Be equipped

Of course, journalists nowadays carry laptops and cellphones, but you never know when one of them might need something to file a story. You will also use the press center to prepare and distribute press releases without going to your office. Make sure you have all the equipment journalists possibly need. These include:

  • at least one computer with Internet connection (in case their laptop batteries run out)
  • WIFI – WIFI – WIFI – WIFI (we are still amazed at how some events don’t offer this)
  • printer/scanner
  • fax machine (although HARDLY used now)
  • telephone (in case a reporter’s cellphone dies from overuse)
  • electric outlets and extension cords
  • pen and paper
  • USB sticks (branded with your logo if possible, makes a nice giveaway too)
  • message board
  • Working tables or cubes
  • Meeting tables or cubes
We had a client once at a small trade show where we had to share a large table to do a briefing, while there was another group doing a briefing on the other side of the table – try to avoid this if possible. Hopefully there are a few smaller tables or a meeting room to book, rather than one large open table.

3. Prepare press materials in advance

Make available all the information journalists could possibly need while at your event, for example:

  • Have extra copies of press kits available
  • Post the event schedule/programme on the wall or hand out to press (9 out of 10 will ask for this)
  • Have a list of possible interviewees and their availability
  • Always have one person managing the press center who can answer questions and schedule interviews
Media pretty much whip in and out of events these days but if you want to really make your event media center memorable, a mobile meeting app for them at the event would be cool, not just to replace the paper event guide and paper press kits, but also to allow them networking access to the speakers and attendees and have all the event information at hand.

4. Nice extras

Flowing coffee and food, even cookies are nice to have. So is a backdrop for photo and video ops, with your event title and logos on them (similar to backdrops they use at Hollywood events).

Organizing a press center – whether in a room or a simple table – is an easy way to make journalists feel welcome and make their work of covering your event easier and more pleasant. If you give them a positive experience, they’ll be more likely to remember your company and possibly get you more media coverage.

If it’s a multi company event, do limit access of PR reps to the room, just have them drop off their respective materials. If they have a meeting, make sure it’s on the calendar – or else, they do not have business there.

What are your experiences in setting up and running a press center at a live event? I’d love to hear about them.

Share in the comments below, or on Twitter or Facebook.


Liz Estrella-Basilio is PR professional and the managing partner of Elena Verlee at Cross Border Communications. Together with Elena, they work with start-up to multi-million dollar technology companies who want to get their story heard in traditional, digital and social media.

She recently revived her Twitter account and will be out on the prowl to find those who are truly #FollowFriday-worthy on Twitter. Follow her at @lizestrellab.

Comments (6)
Categories : What Is PR and How Do You Get It
Tags : live event press coverage, media center, media coverage live event, PR for live events, press center

Using Humor in PR

By Elena · Comments (13)
Tuesday, October 9th, 2012
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Humor in PRWhat if there was a way for you to differentiate your PR from the rest of your competitors — but it’s slightly risky and not that easy. Would you try it?

Such a PR tool does exist. It’s called humor.

According to Marketing Profs, few companies are using humor in their marketing and PR that, whenever a company does — and does it well — it’s sure to stand out, especially among technology companies.

“High-tech suffers from terminal seriousness,” says Kathy Klotz-Guest in her article, “Humor in PR: Can You Hear Me Now?”

Read More→

Comments (13)
Categories : What Is PR and How Do You Get It

Are You Tech Savvy Enough To Be Successful In PR?

By Elena · Comments (7)
Wednesday, September 26th, 2012
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Tech Savvy PR

Because PR and social media are so intertwined, whether you’re an entrepreneur doing your own PR, or you are a PR professional – you need more technical skills than ever before.

In fact, according to Information Week, more companies are “hiring marketing staffers who have focused tech skills.”

It won’t be long until this trend carries over to the PR field.

IT Is Invading PR

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Comments (7)
Categories : Social Media
Tags : PR and IT, tech pr, tech savvy PR

Telephone Etiquette for PR Practitioners

By Elena · Comments (12)
Tuesday, September 18th, 2012
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Telephone Etiquette for PR PractitionersNo matter what everyone says about PR going digital and social, our most important publicity-getting tool is still the old, reliable telephone. When we have news, we use press release services, we email our contacts, but I’d say 75% of the media articles we get for our clients is “closed” over the phone after discussion with the journalist.

But journalists require sensitive handling on the phone. Below are some of our phone etiquette tips for PR practitioners, or entrepreneurs who are PR DIYers.

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Comments (12)
Categories : What Is PR and How Do You Get It
Tags : Cision, how to pitch on the phone, PR phone etiquette, PR pitch on phone, telephone etiquette for PR practitioners, Vocus

Get More, Better PR with Video

By Elena · Comments (4)
Tuesday, September 11th, 2012
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Video has always been the medium of choice for maximum engagement with the audience. And now that it has become cheaper and easier to create videos, there’s no reason we shouldn’t be using more of it for PR.

Video isn’t just for businesses that want to reach out to young consumers, either. Even if you’re in the B2B space, video could prove to be a highly effective way of enhancing your marketing and PR efforts.

Two of the findings of a Forbes study, “Video in the C-Suite: Executives Embrace the Non-Text Web,” are:

  • senior executives are watching more business-related videos than ever before. Among the executives surveyed, 75% watch work-related videos on business-related websites and 52% watch them on YouTube, at least once a week.
  • work-related video can spur action. 65% of respondents have visited a vendor’s website as a result of watching a video.

Ready to use more video for your PR? Below are some tips and thoughts.

What To Put In Your Videos

For those who are just getting started with video, it can be hard to think of what specific content can be translated into a video format. Here are some examples:

Executive Interviews

Similar to putting sound bites or quotes in a press release, videotape your company’s top executives answering questions with your key messages. If you have celebrity endorsers or spokespersons, capture them in video, too.

Product Demos

Some products are better demonstrated on video than described in text or depicted in a photo. It’s the next best thing to putting the product in the hands of a prospect. Create videos of your product in use, demonstrating its many features and benefits. Or you can create an introductory video like this from one of our clients, Quickmobile, that communicates to your target audience in a fun way what you do:

Special Events

If you have live events, always document them in video. Pick out the highlights of the event.

Man-on-the-street Interviews

Interview people participating at events, employees (about what they enjoy most about their jobs, for example), and other “ordinary” people.

How-to Videos

Show how to carry out various tasks related to your product, such as alternative applications, setup or installation, troubleshooting, care and maintenance. You can also respond to FAQs with a video.

Testimonials.

Feedback from actual customers and clients are more powerful in video than other formats, because video reveals so much more about the person. Try to get video testimonials from your customers, but also be on the lookout on YouTube and other video sharing sites for videos uploaded without your involvement.

Customer Case Studies

These are more detailed than a testimonial. Create a video focusing on a specific customer to show what problems they have solved with your product. If you can capture “before” and “after” video, that would be even more powerful.

Video Contest

Need an idea for a cool and potentially viral online activity? Try a video contest. Whatever you do, make sure the videos are relevant to your product or business. Have participants upload their vids on YouTube and you’ll get exposure for years to come.

Video Collaboration

YouTube celebs have done this (here’s an example). They ask their audiences to create and upload their videos, which are then edited together into one final video product. You need to have very clear instructions so the resulting video will be of good quality.

Animation

If you have tables and graphs, transform them into animated graphics. These can be used within video presentations, or left “bare” and shared for others to use in their own productions.

Now that you have video content, what exactly do you do with them to get more exposure and PR?

How to Get the Most Bang Out of Your Videos

1. Your News Release

The most obvious PR use of video is adding it to your press release. Sites such as PRWeb allow you to embed or link to a video to help tell your story. Here’s an example of how we used video in the Quickmobile press release.

2. B-roll

Raw footages edited together can be useful to broadcasters as B-roll or supplemental footage for their reports. Make sure your B-roll has establishing shots of events and locations, interviews, event highlights and other newsworthy footage.

3. Video Sharing Sites

Upload your videos to YouTube, Vimeo and other video sharing sites. YouTube videos rank highly in Google and other search engines, which means you can attract plenty of targeted traffic. These sites also allow your video to be shared and embedded in other websites, increasing your exposure even more. Plus there’s always the possibility of your video getting picked up by TV networks.

4. Social Networking

Share your video on your Facebook, LinkedIn and other social networking accounts. Did you know videos can be pinned on Pinterest too?

5. Company Website

Embed videos on your website. Encourage visitors to share them and embed them in their own sites.

Are You a Video Newbie or Maven?

When it comes to using video for PR, are you a newbie or a maven? How have you been using video and what can you do to get more PR impact from it?

Share your thoughts below. Or post them on our Facebook page. You can also message me on Twitter.

Comments (4)
Categories : Social Media, What Is PR and How Do You Get It
Tags : PR for video, video for PR, video news release, Vimeo PR, YouTube PR

Break Free From PR Stereotypes

By Elena · Comments (5)
Wednesday, August 22nd, 2012
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PR StereotypesI work with a colleague who is smart, funny, has a degree in science, knows how to sell a story angle to the most cynical reporter… and also looks like a fashion model.

Being in technology PR, we often end up at networking events with mostly men, such as when we were responsible for the PR for a venture capital event attended by 650 men and 30 women.

Even though we do our job well, my colleague and I often talk about first impressions and getting over PR stereotypes.

Do you ever get the feeling that, when people find out you’re a PR practitioner, they talk down to you, don’t take you seriously or even start flirting with you?

This type of reaction to PR executives is pretty common, especially if you happen to be a young lady. In heels.

Unfortunately, thanks to how PR execs have been portrayed in mass media, people now have many negative stereotypes about us. Remember Samantha Jones, played by Kim Cattrall of Sex and the City?

A study of TV and film’s portrayal of PR practitioners (Everidge, 2010) concluded that positive and neutral portrayals are beginning to outweigh negative ones. However, they are often still inaccurate.

Common PR Stereotypes

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Comments (5)
Categories : What Is PR and How Do You Get It

How to Survive Bad PR

By Elena · Comments (6)
Wednesday, August 15th, 2012
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Survive Bad PR

Bad PR happens.

Maybe your company spokesperson said something in public without thinking. And the backlash on your company has been nothing but bad press.

Or maybe one of your employees committed a faux pas. And a social media-savvy customer is spreading the word on YouTube, Facebook, and Twitter. Remember the “United Breaks Guitars” video?

And what about if your product failed like when Johnson & Johnson recalls infant Tylenol?

It doesn’t matter if you have the most talented staff and the best product. Bad PR happens even to the best of us.

The question is, what do you do when your worst PR nightmare becomes reality? Take a deep breath and…

5 Ways to Overcome Negative Publicity

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Comments (6)
Categories : What Is PR and How Do You Get It
Tags : bad pr, Cialdini, Johnson & Johnson bad pr, Johnson & Johnson infant Tylenol recall, negative publicity, United Breaks Guitars, Yes! 50 Scientifically Proven Ways to be Persuasive

Small Business Lessons From High Performance Athletes

By Elena · Comments (6)
Tuesday, August 7th, 2012
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Business Lessons from AthletesI’m a wannabe athlete.

I wear the gear and own the equipment, but most of the time I’d rather be in a hammock… and watch the professional athletes compete on television.

When I finally learned to swim just a few years ago, my then 7-year old son challenged me to try my first triathlon. It was a mini race, just enough for newbies like me not to drown, fall off a bike or have to walk to the finish line. It was fun, but now I’ve crossed it off my bucket list.

My husband on the other hand, has been a sponsored triathlete who has raced on and off over the last two decades. To this day, we have a solid group of friends who are both entrepreneurs and triathletes. Many run very large businesses, and they still manage to compete in extreme races – one where they swim 2.4 miles, bike 112 miles and then run a full marathon of 26 miles at the end.

How do they do it?

Here’s what I’ve noticed about how they train and think, and how those lessons can apply to small businesses.

5 Business Lessons from Triathletes

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Comments (6)
Categories : Small Business
Tags : business lessons from athletes, small business lessons, Visa business of the Olympic games, Visa Small Business, what business owners can learn from athletes
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Elena Verlee
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